FAQ's
🛒 1. What kind of products do you sell?
We offer a wide range of high-quality pet products, including:
• Pet Furniture
• Pet Collars & Accessories
• Pet Outdoor Supplies
• Pet Grooming Tools
• Pet GPS Trackers
Everything is carefully selected to enhance your pet’s comfort, safety, and style.
🌎 2. Do you ship internationally?
Yes! We proudly ship worldwide so pet lovers across the globe can enjoy our products.
⏳ 3. How long does shipping take?
Estimated delivery times:
• USA & Canada: 7–12 business days
• UK & Europe: 7–15 business days
• Australia & New Zealand: 10–18 business days
• Rest of the World: 10–20 business days
Please note: Delivery times may vary due to customs or postal delays.
📦 4. How can I track my order?
Once your order is shipped, we’ll send a tracking number to your email. You can follow the progress of your package anytime.
💳 5. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options available at checkout.
🔄 6. Can I return or exchange an item?
Yes, we accept returns within 14 days of delivery if the item is unused and in original condition. Please contact us at begelec3@gmail.com to initiate a return.
📧 7. How can I contact customer support?
You can reach our support team anytime at begelec3@gmail.com. We aim to respond within 24 hours on business days.
🐾 8. Are your products safe for pets?
Absolutely! All our products are selected with your pet’s safety and comfort in mind. We only offer items we would use for our own pets.
🔋 9. Do the GPS trackers require a subscription?
Some GPS trackers may require a SIM card or subscription for real-time tracking. Please refer to the product description for specific details.
📸 10. Do you offer product warranties?
We stand behind our products. If you receive a defective or damaged item, contact us immediately so we can make it right.